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Job List
Customer Service
Engineering
Finance
IT & Security
Medical & Science
Project & Operations Management
Procurement / Supply Chain
Customer Care Supervisor - French Speaking
Position Summary:
A position has arisen for a Supervisor in our Customer Service Department, based at our new Shared Service Center in Budapest. This is an exciting opportunity for a highly motivated self-starter who ideally has some experience leading and driving a team in a fast-moving customer / commercially driven environment. This position offers excellent opportunities for career growth. The fundamental need is to ensure highest working standards are delivered by team members in all aspects of customer service and relations and to provide support in driving customer loyalty, maximizing business performance and aligning to the overall business objectives to enable growth.
Key Responsibilities:
- Lead a team of customer service representatives in the field of complex administration, order management, quotations, master data.
- Responsible for the success of the daily operations of the team.
- Drive the resolution of complex customer requirements, manage and follow-up escalations, liaising with partner functions.
- Communicate cross functionally as required with Finance, Logistics, Warehouse, Technical Service, Regulatory, Legal, Sales, Marketing and Quality Systems.
- Ensure that the Key Performance Metrics for Customer Services are met.
- Support key Customer Service strategies to drive customer loyalty & resulting customer satisfaction score.
- Support Sales to enhance the customer experience by providing appropriate guidance.
- Take the lead and drive key projects to support local/corporate initiatives.
- Identify key improvement opportunities - e.g. system enhancements, processes, tools.
- Utilize system knowledge to provide appropriate guidance on transactional capability.
- Oversee management of customer related data within ERP systems.
- Lead cross training and cross support initiatives by partnering other customer service teams as needed.
- Stabilize the Operations Teams to reduce the attrition rate.
- Boost seniority in the respective team with effective 1:1's, coaching and mentoring.
Skills:
- Fluent French and English language knowledge is required.
- Demonstrated skills in people management & development.
- Experience in supporting efficiency and productivity projects.
- Good written and oral communication skills are essential.
- Must be able to interface effectively with internal & external customers.
- Strong results focus and attention to detail are essential.
- Demonstrated ability with systems is critical, including Outlook, PowerPoint & Excel.
- Good organizational skills are necessary, as is the ability to use own initiative and collaborate well within a team.
- An ability to handle confidential and/or proprietary information.
- Excellent analytical and presentation skills required.
- Must be task focused with enthusiasm and a flexible approach.
Experience:
- A minimum of 3+ years’ customer service leadership experience is required preferably in a shared services environment.
- Experience with ERP systems.
- Requires a Bachelor’s degree from four-year college or university or equivalent work experience.
What we offer:
- Competitive Compensation Package: Benefit from a competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment are also included.
- Flexible Health & Well-being Benefits: Customize your benefits with a choice of three flexible components—An extensive Medicover package, All You Can Move card, and Health Fund—to create the ideal package for your needs. Enjoy upgraded health insurance with enhanced coverage, stay active with access to sports facilities, and manage your health expenses with ease.
- Career Growth & Professional Development: Advance your skills through soft and hard skill training, continuous learning opportunities, and complimentary language courses available after three months of employment.
- Modern & Convenient Work Environment: Work in a modern office featuring standing desks and ergonomic chairs, located approximately 10 minutes from the city center, with complimentary parking provided.
- Inclusive, Multilingual Culture: Join our multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.
- Engaging Community & Events: Participate in exciting team and company events, including social responsibility initiatives and after-hours activities, as we celebrate diversity and shared achievements.
Work Schedule:
Standard (Mon-Fri)
Environmental Conditions:
Office
Working Conditions:
This position requires repetitive typing and regular use of a computer plus multiple displays.
Most of the other physical demands are typical with those associated with an office environment.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
If you think this was useful and you are interested, please reach me out on Messanger for the referral link.
← Go back to the jobs listSr. Security Architect, Cloud Security
Job Description
When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information
This position is in the Cybersecurity Architecture team within Corporate Infrastructure & Security (CIS).
Discover Impactful Work
As a Sr. Security Architect, you’ll be a part of our global Cybersecurity Architecture team, responsible for overall enterprise security architecture and security solutions architecture. You’ll be working with all aspects of cloud security, ranging from improving our cloud security posture to collaborating with internal teams using the cloud in their applications and solutions.
A Day in the Life
- Work with architects and engineers across the company to implement security solutions and improve processes.
- Provide cybersecurity oversight and consulting for both technical and operational aspects; create new processes when needed.
- Create presentations for both technical and non-technical audiences, emphasizing technical, process, and financial impact.
- Improve visibility into cloud-related activities and ensure actionable information is supported by proper processes.
Keys to Success
- Experience with a wide range of technologies and ability to understand complex systems and interdependencies.
- Proven ability in managing and improving cloud platform security, especially within AWS.
- Familiarity with data protection, encryption, and application integration.
- Understanding of public cloud technologies and applying similar principles in on-premises environments.
- Ability to explain complex cybersecurity risks and solutions to both IT and business leadership.
Education
Bachelor's Degree in cybersecurity, computer science, or related field. Equivalent work experience accepted.
Certifications not required but encouraged: CISSP or other cloud security-related certifications.
Experience
- 5+ years of hands-on experience with large public cloud environments and application security architecture.
- Practical experience with cloud environments, IAM, networking, firewalls, and monitoring.
- Familiarity with application security, APIs, key management, data protection, and encryption.
- Experience reviewing application identity and network models to mitigate risks.
- Understanding of cybersecurity frameworks, compliance requirements, and applying them in cloud environments.
Knowledge, Skills, Abilities
- Strong analytical and problem-solving skills with a bias for action.
- Ability to work independently and in a team setting.
- Excellent written and verbal communication skills.
- Dedication to excellence and attention to detail.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values — Integrity, Intensity, Innovation and Involvement — working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Accessibility / Disability Access
We ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the application process. For assistance, call 1-855-471-2255*. Please include your contact information and specific accommodation details.
*This phone line is for job seekers with disabilities needing accessibility assistance. Other inquiries will not receive a response.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
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← Go back to the jobs listSr Staff Security Architect. Public Key Infrastructure
Location/Division Specific Information
This position is in the Cybersecurity Architecture team within Corporate Infrastructure & Security (CIS).
Discover Impactful Work
As a Sr. Staff Security Architect, you’ll be a part of our global Cybersecurity Architecture team, responsible for overall enterprise security architecture, roadmaps and security solutions architecture. You’ll get to work with all things Public Key Infrastructure (PKI) related – ranging from how certificate services are configured to how encryption keys are used, maintained and monitored.
A Day in the Life
- Lead all aspects of PKI technologies, processes, and operations with a focus on process improvements.
- Collaborate with technical architects and engineers to ensure private key material is handled correctly and PKI is appropriately used across the enterprise.
- Define and identify new PKI use cases and maintain relevant roadmaps for improvement.
- Act as primary technical lead for encryption and key management, ensuring proper algorithms and approaches, with attention to developments like quantum computing.
Keys to Success
- Deep understanding of cryptographic functions, algorithms, and implementation details.
- Ability to design and implement workflows using PKI for encryption, authentication, connectivity bootstrapping, and digital signatures.
- Experience automating private key delivery and certificate renewals across diverse systems while preserving key confidentiality.
- Ability to analyze complex workflows and provide recommendations to enhance security, especially for authentication/encryption processes.
- Motivation to stay current with PKI advancements and ensure the organization is prepared for future industry requirements.
Education
Master’s degree in cybersecurity, computer science, or related field.
Certifications not required but encouraged: CISSP or other PKI-related certifications.
Experience
- 7+ years of experience designing, managing, and configuring PKI and related solutions.
- Experience with programming/scripting in an infrastructure-as-code environment, especially for certificate automation.
- Familiarity with enterprise-level PKI solutions and their monitoring and continuous improvement.
- Experience with code-signing workflows and delegation modes for special-purpose private keys.
Knowledge, Skills, Abilities
- Strong analytical and problem-solving skills, with a proactive and action-oriented mindset.
- Ability to work independently and collaboratively in a team environment.
- Excellent written and verbal communication skills.
- Commitment to high standards, attention to detail, and quality delivery.
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific provides employment within an innovative, forward-thinking organization with excellent career and development opportunities. Our culture emphasizes integrity, intensity, involvement, and innovation.
Work Schedule
Standard (Mon–Fri)
Environmental Conditions
Office
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← Go back to the jobs listGerman Speaking Senior Operations Support Specialist
How Will You Make an Impact?
At Thermo Fisher Scientific, our work has a purpose. It requires passion and creates meaningful outcomes. Most of all, our work matters. We support customers in making the world a better place – whether they're discovering a cure for cancer, protecting the environment, or ensuring food safety.
We’re seeking individuals with strong communication skills, a global mindset, and passion for supporting impactful projects. As a Senior Operations Support Specialist in the Dispatch department, you’ll join a multilingual team (over 6 languages spoken) in a friendly, international environment based at our Shared Service Center in Budapest.
The Dispatch team provides:
- First Point of Contact support for B2B customers
- Internal support to Thermo Fisher partners and field engineers
- High-volume service excellence in a dynamic setting
What Will You Do?
- Act as First Point of Contact for customers via email (80%) and phone (20%)
- Dispatch incoming emails to relevant internal departments
- Create and manage tickets in internal ticketing systems
- Generate quotations in the ticketing system and/or SAP
- Maintain customer databases and equipment records
- Collaborate closely with internal teams (cross-support essential)
How Will You Get Here?
- Minimum 1+ years of customer service experience preferred
- High school diploma required; bachelor’s degree preferred
- German (C1) and English (C1) – both written and spoken
- Proficiency in Microsoft Office
- Strong communication, problem-solving, and organizational skills
- Attention to detail and ability to prioritize effectively
What We Offer
- Competitive Compensation: Salary, SZÉP-card (Cafeteria), annual bonus, pension fund contribution
- Health & Well-being: Medicover insurance, screenings, dental discounts, sport pass, massage chairs
- Career Growth: Soft/hard skills training, free language courses after 3 months
- Modern Workspace: Ergonomic office, standing desks, parking, 10 minutes from the city center
- Inclusive Culture: Multilingual team, collaborative and tech-forward environment
- Community: Company events, social initiatives, and team-building activities
Equal Opportunity Employer
Thermo Fisher Scientific is an EEO/Affirmative Action Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.
Work Schedule
Standard (Mon–Fri)
Environmental Conditions
Office
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← Go back to the jobs listSr Network Engineer
Position Summary:
As a Sr Network Engineer at Thermo Fisher Scientific, you will leverage your advanced networking knowledge to define, build, and automate global network solutions. You’ll collaborate across teams to support scalable infrastructure, optimize performance, and lead innovation across manufacturing, IoT, and enterprise systems.
Key Responsibilities:
- Develop and implement networking strategies aligned with business goals.
- Evaluate and enhance existing network for resilience, scalability, and cost-effectiveness.
- Manage network environments including routers, switches, firewalls, and wireless controllers.
- Resolve complex networking issues and implement automation workflows.
- Support large-scale initiatives in collaboration with network architects.
- Use tools for network monitoring, diagnostics, and performance optimization.
- Mentor junior engineers and lead small project teams.
Skills:
- Expertise in WAN routing, BGP, OSPF, VPNs, and segmentation.
- Strong background with Cisco, Arista, Fortinet, F5, and Aruba technologies.
- Experience with Python or other scripting languages for automation.
- Knowledge of network management tools like ServiceNow, Jira, and Cisco DNA Center.
- Effective communication and collaboration abilities.
- Strategic thinking and multitasking capabilities.
Experience:
- Bachelor’s degree or equivalent experience in a relevant technical field.
- Proven track record in enterprise-level network engineering and operations.
- Certifications like CCNA, CCNP, or CCIE are a plus.
What we offer:
- Competitive Compensation Package: Benefit from a competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment are also included.
- Flexible Health & Well-being Benefits: Customize your benefits with a choice of three flexible components—An extensive Medicover package, All You Can Move card, and Health Fund—to create the ideal package for your needs. Enjoy upgraded health insurance with enhanced coverage, stay active with access to sports facilities, and manage your health expenses with ease.
- Career Growth & Professional Development: Advance your skills through soft and hard skill training, continuous learning opportunities, and complimentary language courses available after three months of employment.
- Modern & Convenient Work Environment: Work in a modern office featuring standing desks and ergonomic chairs, located approximately 10 minutes from the city center, with complimentary parking provided.
- Inclusive, Multilingual Culture: Join our multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.
- Engaging Community & Events: Participate in exciting team and company events, including social responsibility initiatives and after-hours activities, as we celebrate diversity and shared achievements.
Work Schedule:
Standard Office Hours (40/wk)
Environmental Conditions:
Able to lift 40 lbs. without assistance, Office
Working Conditions:
This position may require repetitive typing and regular use of a computer. Most other physical demands align with standard office environments.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
If you think this was useful and you are interested, please reach me out on Messenger for the referral link.
← Go back to the jobs listGerman Speaking Customer Service Representative
Position Summary:
Join Thermo Fisher Scientific’s Shared Service Center in Budapest as a Customer Service Representative II for Order Entry Central/North (Back Office). In this role, you’ll support customers through administrative, quotation, and order processes, helping to fulfill our mission of making the world healthier, cleaner, and safer.
Key Responsibilities:
- Handle fax, written, and web orders in accordance with division guidelines.
- Collaborate with teams to address order issues and ensure timely request processing.
- Initiate creation or modification of customer accounts in coordination with data and quote maintenance teams.
- Follow up on order processes from entry to fulfillment, including monitoring hold stop codes.
- Develop a strong knowledge of CRM systems.
- Adhere to company policies, operational standards, and departmental training requirements.
- Meet daily and weekly performance goals.
- Participate in team projects and ad-hoc assignments.
Skills:
- Fluency in English and German is required.
- Strong attention to detail and workplace accuracy.
- Ability to solve problems and multitask under tight deadlines.
- Motivated, positive, and cooperative team player.
- Excellent written and verbal communication skills.
- Good organizational and prioritization skills.
- Demonstrated tact and diplomacy in customer interactions.
- Proficient in Microsoft Office.
Experience:
- Previous customer service experience preferred, especially in SSC/multinational/office environments.
- Familiarity with Oracle or SAP is a plus but not essential.
Education:
- High school diploma or equivalent (Government Body award) required.
- Bachelor’s degree preferred; relevant experience also considered.
What we offer:
- Competitive Compensation Package: Competitive salary, Cafeteria benefits (SZÉP-card), annual bonus, flexible work, and pension fund contributions after six months.
- Flexible Health & Well-being Benefits: Choose from Medicover, All You Can Move card, and Health Fund to suit your needs.
- Career Growth & Professional Development: Access soft/hard skill training, continuous learning, and free language courses after three months.
- Modern & Convenient Work Environment: Modern office with ergonomic furniture, 10 minutes from the city center, with free parking.
- Inclusive, Multilingual Culture: Work in a multilingual environment with native colleagues and advanced technology support.
- Engaging Community & Events: Participate in fun team events, social initiatives, and after-hours activities celebrating diversity.
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Working Conditions:
This position requires repetitive typing and regular use of a computer plus multiple displays.
Most of the physical demands are typical of an office environment.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
If you think this was useful and you are interested, please reach me out on Messenger for the referral link.
← Go back to the jobs listHR Systems Analyst
Position Summary:
When you’re part of Thermo Fisher Scientific, you’ll do challenging work and join a team that values performance, quality, and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues over $40 billion and the largest investment in R&D in the industry, we provide the resources and opportunities to create a meaningful impact.
Division: Information Technology
Location: Budapest, Hungary
Discover Impactful Work:
As a Systems Analyst for our AI-powered HR chatbot, you will contribute to a forward-thinking project supporting employees through digital innovation.
A Day in the Life:
- Capture business requirements from a technological perspective.
- Test the AI chatbot and analyze its responses, decisions, and transactions.
- Generate detailed reports on chatbot and HR service usage.
- Support the project architect with Proof of Concepts (POCs).
Keys to Success:
Requires balancing technical and business skills, working flexible (US-aligned) hours, and effective collaboration with global teams.
Education:
- High school diploma or equivalent experience required.
Experience:
- Systems analysis background.
- Previous HR-related experience.
- Familiarity with content management systems and file repositories.
- Experience with AI and chatbot technologies.
Knowledge, Skills, Abilities:
- Strong analytical and problem-solving skills.
- Proficiency in data analysis and reporting.
- Excellent communication and collaboration abilities.
Work Schedule:
Other
Environmental Conditions:
Office
Physical Requirements / Work Environment:
Primarily office-based with flexibility for remote work. Emphasis on collaboration and inclusivity.
Benefits:
- Compensation: Competitive salary, Cafeteria benefits (SZÉP-card), annual bonus, and pension fund contributions after 6 months.
- Health & Well-being: Medicover package, All You Can Move card, and Health Fund.
- Development: Skill training, learning opportunities, and language courses after 3 months.
- Office: Modern, ergonomic space 10 minutes from city center with free parking.
- Culture: Multilingual, diverse, and collaborative environment with cutting-edge technology.
- Community: Team events, social initiatives, and after-hours activities.
If you think this was useful and you are interested, please reach me out on Messenger for the referral link.
← Go back to the jobs listSr Travel & Expense Representative
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Job Description
This position is responsible for the audit of employee expense claims and query management for EMEA countries and processing the journal entries into the different ERP systems. The role requires frequent communication with corporate personnel and supports the Team Lead with reporting and staff training.
Key Responsibilities:
- Leverage analytical tools to identify, research, and correct/update data discrepancies, duplicates, and stale dated records.
- Assist in duplicate identification and data cleansing of expense claim audit loads as part of integration activities.
- Participate in cross-functional meetings to discuss and improve company processes.
- Build and provide reports in a timely manner to the line manager from ERP systems.
- Strongly assist in the development of forms, procedures and work instructions.
- Identify data quality or process improvement opportunities.
- Establish rapport with internal customers and other teams; build effective relationships and share wins and successes.
- Ensure quality customer service levels are maintained both internally and externally.
- Audit expense reports for potential company policy violations according to T&E policy.
- Validate GL codes and cost centers and process expense reports in ERP system.
- Mentor and train new team members.
- Other tasks as assigned.
Skills Required:
- Experience with Concur, SAP, COUPA, and ServiceNow is beneficial but not required.
- Ability to meet deadlines.
- Excel knowledge.
- Strong focus on issue resolution and open-minded attitude for process improvements.
- Detail-oriented with strong organizational skills.
- Strong interpersonal, written and verbal communication skills.
- Professional and customer-focused with attention to detail.
- Experience in high-volume, multi-entity, multi-currency processing function.
- Understanding of audit, SOX requirements & VAT rules.
- Good understanding of EMEA VAT requirements.
Education & Experience:
- University or College degree.
- 3+ years of relevant working experience in Shared Services or Global Business Services, preferably in Accounts Payable.
- Ability to process large volumes of information efficiently.
- Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement.
- Fluency in English; additional language is an advantage.
If you think this was useful and you are interested, please reach me out on Messenger for the referral link.
← Go back to the jobs list(Senior) Medical Director - Rheumatology (Client-dedicated), EMEA
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Job Description
At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life — enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.
With clinical trials conducted in 100+ countries and ongoing development of novel frameworks through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Discover Impactful Work:
The Medical Director will provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department.
A Day in the Life:
- Provide medical leadership to study teams, including protocol creation, site selection, and review/approval of study documentation (protocols, amendments, CSRs, ICFs, CRFs, etc.).
- Conduct real-time medical monitoring of studies ensuring endpoint validity and subject safety.
- Proactively identify and resolve medical issues in consultation with the Global Medical Indication Lead.
- Collaborate on procedural and budgetary decisions, protocol amendments, and serve as chief liaison between sponsor and internal departments.
- Train Investigator sites during meetings and support day-to-day clinical trial operations.
- Act as main medical contact for stakeholders, including investigators, IRBs, Health Authorities, and safety committees.
- Ensure compliance with SOPs and GCP for all medical aspects of studies.
- Collaborate with cross-functional teams to assess and communicate medical risks and results.
Senior-Level Consideration:
Candidates with strategic development experience may be considered for a Senior Medical Director role.
Education:
- MD, MB/BS or equivalent degree.
- Strong clinical experience with Rheumatology patients in a hospital setting.
Knowledge, Skills, Abilities:
- Significant experience in pharmaceutical industry, clinical trials, and pharmaceutical medicine.
- Fluency in spoken and written English.
- Understanding of NDA submission processes and adverse event reporting regulations.
- Strong communication and presentation skills.
- Excellent team player and collaborator.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values: Integrity, Intensity, Innovation and Involvement — working together to accelerate research, solve scientific challenges, and support patients in need.
If you think this was useful and you are interested, please reach me out on Messenger for the referral link.
← Go back to the jobs listSr Manager, Project Management
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Job Description
Sr Program Manager PMO (B8)
When you’re part of Thermo Fisher Scientific, you’ll do meaningful work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
The Senior Program Manager will lead the planning and execution of the assigned programs and ensure successful program delivery. The role will be responsible for leading the program activities and supervising critical project achievements. The role is critical in ensuring smooth execution and standard methods across a range of different projects. The role will collaborate with a wide range of stakeholders from various Global Functions and external parties, ensuring a standardized and coordinated approach.
Key Responsibilities:
- Leads cross-functional, geographically distributed teams to achieve desired outcomes.
- Influences key partners to achieve results on time and within plan, developing relationships within the company and with external partners.
- Facilitates breakthrough thinking by integrating diverse views and participating in targeted deep dive sessions to solve problems.
- Collaborates with project stakeholders and sponsors on reporting cadences to drive a single source of truth for savings pipeline and inflation.
- Prepares and maintains project plans and defines results.
- Employs fit-for-purpose methodology for each project.
- Resolves complex issues and leads critical path processes related to project delivery.
- Identifies and manages risks, issues, actions, and decisions; owns escalation process for critical issues and drives mitigation strategies.
- Documents and communicates project status and results.
- Gathers project information and ensures clear communication of meeting outcomes (risks, issues, actions, decisions).
- Leads regular reporting cadence and ad-hoc reports, including leadership reports and presentations.
Education and Experience:
- Bachelor’s degree required, preferably business-related.
- 8+ years of experience leading complex, global programs and project initiatives.
- Project Management / Sigma / Kaizen certification highly desirable.
- GBS experience preferred.
Knowledge, Skills, Abilities:
- Proficiency in English (verbal and written).
- Robust project management skills and capabilities (planning tools, defining deliverables, business case and baseline development).
- Demonstrated success leading complex, multidimensional projects.
- Ability to work independently, within a team, and collaboratively across teams.
- Capable of prioritizing multiple projects and deadlines simultaneously.
- Excellent presentation, verbal and written communication skills across all organizational levels.
- Excellent senior stakeholder management skills.
- Consistent track record of following through on commitments.
- Good planning, organizational, and time management skills.
- Team player, able to work effectively with others.
- Ability to handle highly sensitive information confidentially.
← Go back to the jobs listPayroll Project Manager
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Job Description
The Payroll Project Manager is a pivotal role within our organization, charged with the comprehensive oversight and management of payroll-related projects. This dynamic position requires seamless coordination with a diverse array of partners, including HR, finance, and IT departments, to ensure the accurate and timely execution of all assigned payroll projects. The Payroll Project Manager will spearhead initiatives to implement process improvements, cultivate and maintain vendor relationships, and ensure unwavering compliance with all relevant laws and regulations.
This position sits within the Global Payroll Support Services team and will be based out of Budapest, Hungary. This impactful role will play a progressive role within the organization.
Key Responsibilities:
- Plan, execute, and lead payroll projects from initiation to completion, ensuring adherence to timelines, budget, and quality standards.
- Collaborate with HR, finance, and IT departments to gather requirements, identify project objectives, and ensure seamless integration of payroll systems and processes.
- Discover opportunities for optimizing payroll processes, implementing successful approaches, and increasing efficiency and accuracy in payroll operations.
- Manage relationships with payroll service providers, ensuring service level agreements are met, and resolving any issues or partner concerns in a timely manner.
- Stay updated on payroll laws, regulations, and compliance requirements.
- Analyze payroll data, generate reports, and provide insights to HR and finance teams for decision-making purposes.
- Provide training and support to payroll staff and end-users on payroll systems, processes, and policies.
- Identify and mitigate potential risks and issues that may impact the accuracy and timeliness of payroll processing.
- Proactively identify areas for improvement in payroll systems, processes, and policies, and drive initiatives to enhance overall payroll operations.
Qualifications:
- Strong knowledge of payroll processes, systems, and regulations.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and accuracy.
- Exceptional communication and interpersonal skills. Capable of interacting with all levels of the organization.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Advanced/Expert in using payroll software and MS Office applications.
- Advanced knowledge of Excel and PowerPoint, capable of developing executive-level presentations.
- Experience with managing vendors to deliver changes accurately and on time.
- Ability to work independently and display autonomy.
Experience:
- Proven experience in project management, preferably in payroll or HR/payroll-related projects.
- Experience working in a multinational company with a diverse workforce.
- Knowledge of international payroll regulations.
- Minimum of 7-10 years of progressive experience.
Education:
- Bachelor’s degree or equivalent work-related experience, required.
- PMP certification is a plus.
What We Offer:
- Competitive Compensation Package: Benefit from a competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment are also included.
- Comprehensive Health & Well-being Support: Enjoy a Medicover health insurance package with health screenings, life, accident, and critical illness insurance, as well as access to discounted dental care services. Stay active with a discounted All You Can Move Sport Pass and relax in our dedicated office areas equipped with massage chairs.
- Career Growth & Professional Development: Advance your skills through soft and hard skill training, continuous learning opportunities, and complimentary language courses available after three months of employment.
- Modern & Convenient Work Environment: Work in a modern office featuring standing desks and ergonomic chairs, located approximately 10 minutes from the city center, with complimentary parking provided.
- Inclusive, Multilingual Culture: Join our multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.
- Engaging Community & Events: Participate in exciting team and company events, including social responsibility initiatives and after-hours activities, as we celebrate diversity and shared achievements.
We offer an innovative, forward-thinking environment with outstanding career development prospects. Join us and be part of a team that stands for integrity, intensity, involvement, and innovation.
← Go back to the jobs listManager, Digital Strategy and Deployment
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Responsibilities:
- Partner with GBS colleagues to define an inspiring, future-ready digital strategy.
- Collaborate across global IT and digital teams to turn vision into practical, high-impact solutions.
- Take ownership of the digital roadmap, ensuring progress is steady, measurable, and aligned with business goals.
- Lead initiatives that create meaningful change in an agile, collaborative shared services environment.
- Identify and implement digital solutions that simplify complexity and elevate the employee and customer experience.
- Champion the successful rollout of digital tools and ensure teams are set up for success.
- Build strong relationships with Finance and Customer Operations to understand their evolving needs and co-create future solutions.
- Excellent interpersonal skills, with the ability to translate technical language.
Requirements:
- Experience in digital strategy and deployment within a global organization.
- Understanding of automation techniques of ERP, RPA, AI and Data Science processes and practical implementation.
- Ability to collaborate and communicate effectively with different organizations.
- Demonstrated success in participating digital projects.
- Ability to strictly adhere to timelines and deliverables.
- Strong analytical and problem-solving skills.
- Experience in an agile shared services environment.
- Ensures alignment of Key Performance Indicators and that these objectives are realized.
Required Qualifications:
- Proven experience in working in a matrix organization and with global teams.
- Strong expertise in digital technologies.
- Understanding of various finance processes.
- Excellent communication skills, capable of explaining technical concepts to non-technical customers.
- Demonstrated ability to succeed in a fast-paced environment.
- Ability to identify and prioritize business needs and deliver outstanding results.
- Committed to achieving goals and motivated. Good crisis leadership skills.
- Critical Thinking - Strive to inject independent thinking, checking biases, promotes action and decision-making.
- Highly focused on business needs.
- Ability to build excellent stakeholder relationships within an international environment.
Preferred Qualifications:
- Experience in a shared services environment.
- Advanced degree or equivalent experience in Finance, Computer Science, Information Technology, Business Intelligence, or a related field.
- Familiarity with financial and customer operations functions.
← Go back to the jobs listPayroll Manager
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Job Overview:
We are looking for an experienced lead to support automation, integrations, system updates, mergers and acquisitions, and other payroll-related projects. The ideal candidate has strong expertise in Excel (including macros, VBA), Power BI, and Power Query combined with project management and people leadership skills. Close collaboration with the operational payroll team is critical. Possessing an evolved technical proficiency, you will identify trends and turn them into actionable improvements, identify and address training needs of the team, and track performance. Creating a stable, standardized, consistent, and professional operating environment is critical to ensuring the team meets and exceeds customer and leadership expectations.
Key Responsibilities:
- Lead a team of payroll and automation specialists, providing guidance and support, fostering a collaborative and high-performance work environment.
- Manage payroll integration, transition, and merger projects from an automation perspective.
- Oversee the development and implementation of automation solutions to streamline payroll processes.
- Utilize Excel (macros, VBA), Power BI, and Power Query to enhance reporting and data processing efficiency.
- Collaborate with payroll operations to identify automation opportunities.
- Manage project timelines, deliverables, and stakeholder expectations.
- Provide mentorship, training, and development opportunities to team members to enhance their skills and career growth.
- Maintain the highest level of integrity and confidentiality of payroll data, ensuring secure and compliant payroll operations.
- Conduct regular audits and reconciliations to ensure data accuracy and compliance.
- Identify and implement process improvements, leveraging AI and other advanced tools and technologies to enhance payroll efficiency and accuracy.
- Serve as the primary point of contact between business analysts and stakeholders.
- Facilitate meetings and presentations to communicate findings and recommendations.
Education:
Bachelor’s degree or equivalent work-related experience, required.
Qualifications:
- Strong experience in automation and process optimization.
- Strong knowledge of Excel (macros, VBA), Power BI, and Power Query.
- Proven experience in project management and leading teams.
- Strong problem-solving skills and ability to drive process improvements.
- Experience working on payroll integration and transition projects is a plus.
- Excellent communication and stakeholder management skills.
- Advanced proficiency in Microsoft Excel and other data analysis tools.
- Extensive experience with payroll systems.
- Proficient in Workday HCM & Time and Absence modules.
- Experience with AI and automation tools in payroll processing.
- Proven ability to lead and manage effective teams, driving performance and fostering a positive work environment.
- Strong attention to detail, organizational, and analytical skills.
- Strong leadership presence, required.
- Excellent problem-solving abilities and a proactive approach to identifying and addressing issues.
- Strong communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
- Ability to work under pressure, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
Experience:
- Experience working in a multinational company with a diverse workforce.
- Knowledge of international payroll regulations.
- Minimum of 7-10 years of progressive experience, with at least 3 years in a leadership role.
What We Offer:
- Competitive Compensation Package: Competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment.
- Comprehensive Health & Well-being Support: Medicover health insurance with health screenings, life, accident, and critical illness insurance, discounted dental care services, discounted All You Can Move Sport Pass, and dedicated office massage chairs.
- Career Growth & Professional Development: Soft and hard skill training, continuous learning opportunities, and complimentary language courses after three months of employment.
- Modern & Convenient Work Environment: Modern office with standing desks and ergonomic chairs, approx. 10 minutes from city center, with complimentary parking.
- Inclusive, Multilingual Culture: Multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.
- Engaging Community & Events: Team and company events, social responsibility initiatives, and after-hours activities celebrating diversity and shared achievements.
← Go back to the jobs listEnglish Speaking Customer Service Representative
Work Schedule:
Standard (Mon–Fri)
Environmental Conditions:
Office
Job Description:
Join our outstanding team at Thermo Fisher Scientific Inc. in Budapest. Be part of a world-class organization dedicated to global health, cleanliness, and safety. As a Customer Service Representative in our Shared Service Center, you'll support clients from start to finish.
What will you do?
- Handle inquiries via email and phone from customers and/or internal parties.
- Perform order management activities such as order entry, price checking, and order clearing, aligned with company policies, and prepare essential shipping documentation.
- Assist sales functions across EMEA and external customers with product/service order fulfillment processes, customer service requests, end-to-end order status management, repair/calibration requests, product changes or returns, accounts receivable collections, and invoicing requirements.
- Resolve problems by applying established policies, procedures, and tactics, using proactive communication across an internal network of multiple product lines.
- Assess individual customer requirements and direct activities to appropriate departments.
- Deal with customer complaints efficiently and expertly as per the service level agreement.
- Foster an environment that promotes the company’s goals, encourages continuous improvement, and builds strong customer relationships.
- Perform other related duties as required and/or assigned.
How will you get there?
- Proficient in Microsoft Office.
- Strong written and verbal communication skills.
- Ability to identify and solve problems and multitask under deadlines.
- Self-motivated, enthusiastic, with a positive attitude and a team-player mentality.
- Attention to detail and accuracy in the workplace.
- Good organizational skills and the ability to prioritize effectively.
- Demonstrate judgment, tact, and diplomacy when dealing with internal and external customers.
- Work on your initiative on daily routine tasks as well as solving system issues.
- Proficiency in English is required; any additional European language is a plus.
Experience:
- Relevant customer service experience required, preferably in a call center/office environment.
- Experience with Oracle or SAP preferred but not essential.
Education:
Requires a high school diploma or a Government Body award. A bachelor's degree is preferred but not essential; candidates with relevant experience and knowledge will also be considered.
What We Offer:
- Competitive Compensation Package: Benefit from a competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment are also included.
- Comprehensive Health & Well-being Support: Enjoy a Medicover health insurance package with health screenings, life, accident, and critical illness insurance, as well as access to discounted dental care services. Stay active with a discounted All You Can Move Sport Pass and relax in our dedicated office areas equipped with massage chairs.
- Career Growth & Professional Development: Advance your skills through soft and hard skill training, continuous learning opportunities, and complimentary language courses available after three months of employment.
- Modern & Convenient Work Environment: Work in a modern office featuring standing desks and ergonomic chairs, located approximately 10 minutes from the city center, with complimentary parking provided.
- Inclusive, Multilingual Culture: Join our multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.
- Engaging Community & Events: Participate in exciting team and company events, including social responsibility initiatives and after-hours activities, as we celebrate diversity and shared achievements.
← Go back to the jobs listSr Credit & Collections Representative - Multilingual
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Responsible for debt collection across an assigned customer portfolio, along with credit limit evaluation and approval for both new and existing accounts. The role involves account administration, proactive customer engagement, and collaboration with internal teams to ensure timely payments and order release. Requires fluency in English and Italian or French.
Key Responsibilities
- Conduct credit checks for new accounts and ensure ongoing compliance with credit policy and SOX regulations.
- Maintain and review customer credit limits regularly.
- Proactively contact customers—primarily by phone—to secure payments on outstanding invoices.
- Update collection software with actions, queries, and contact data.
- Coordinate with Sales, Customer Care, and Team Lead to address problem accounts and manage order holds.
- Place and monitor order holds; authorize release based on payment evidence or policy exceptions.
- Log and follow up on customer complaints; collaborate cross-functionally for resolution.
- Mentor and train new team members in the Invoice-to-Cash department.
- Support additional tasks or projects as assigned by the Team Leader.
Skills & Qualifications
- Strong interpersonal, verbal, and written communication skills.
- Fluency in English and either Italian or French.
- Self-starter with ability to resolve complex issues independently and escalate when needed.
- Detail-oriented and accurate in all responsibilities.
- Demonstrated ability to handle phone-based collections professionally.
- Experience with accounting systems and collection processes is essential.
- Understanding of PPI (Practical Process Improvement) methodology is a plus.
- Willingness to train and support team members.
← Go back to the jobs listProject Manager
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Job Description
Position Summary:
This Project Manager role offers a unique opportunity to lead high-profile projects with a focus on execution and collaboration. As the Project Manager, you will play a pivotal role in developing and implementing best-in-class project management frameworks that will have a lasting impact on our organization. Your leadership will ensure the successful implementation of projects, encouraging excellence and continuous improvement. You will collaborate with various teams and external partners to build a cohesive approach across multiple initiatives.
Key Responsibilities:
- Coordinate cross-functional, geographically distributed teams to achieve desired outcomes.
- Cultivate positive relationships within the company and externally to ensure program success, influencing key partners to deliver results on time and within scope.
- Facilitate breakthrough thinking by integrating partner perspectives during targeted sessions to enable problem solving.
- Collaborate with team members to establish reporting schedules that provide unified and reliable program information.
- Prepare and maintain comprehensive project plans and define clear outcomes.
- Apply fit-for-purpose methodologies tailored to each project.
- Resolve complicated issues and critical path processes to ensure timely project delivery.
- Identify and handle potential risks, problems, tasks, and decisions, while addressing key issues and developing strategies to minimize their impact.
- Document and communicate project statuses and results.
- Capture project information and ensure transparent communication of meeting outcomes, including risks, issues, actions, and decisions.
- Lead regular reporting cadence and produce ad-hoc reports, including leadership presentations.
Education and Experience:
- Bachelor’s degree required.
- Experience leading multifaceted, global programs and project initiatives, including process improvements, transitions, regulatory compliance initiatives, and system implementations.
- Experience in Product Development, Extended Producer Responsibility, or Regulatory Compliance Project Management is beneficial.
- Project Management/Sigma/Kaizen certification is highly desirable.
Knowledge, Skills, Abilities:
- Proficiency in English (verbal and written).
- Strong program management skills, including the use of planning tools, goal setting, and developing rationales and baselines.
- Demonstrated success leading multidimensional projects in a highly matrixed organization.
- Ability to influence without authority and build a compelling case for change.
- Capacity to work independently, within a team, and collaboratively across teams.
- Competence in prioritizing multiple projects and leading several commitments simultaneously.
- Experience with Packaging Waste Regulations is a plus.
- Excellent presentation, verbal, and written communication skills across all organizational levels.
- Solid track record of following through on commitments.
- Strong planning, organizational, and time management skills.
- Collaborative nature, capable of effectively working in a collaborative environment.
- Ability to handle information with strict confidentiality.
← Go back to the jobs listStaff Technical Sourcing Engineer
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
The Staff Technical Sourcing Engineer (TSE) plays a critical role in the Global Value Assurance Organization, shaping sourcing strategies to achieve cost savings, risk mitigation, and supplier quality. This position supports global sourcing efforts for mechanical and electromechanical components used in manufacturing and product development.
Key Responsibilities
- Partner with R&D, product development, quality, procurement, and sourcing teams to align global sourcing strategy.
- Lead cost reduction and scale-up initiatives for manufacturing operations.
- Resolve supplier quality issues to uphold stringent production standards.
- Focus on sourcing mechanical assemblies, sheet metal parts, cast/machined components, and OEM systems.
- Travel globally (up to 20%) to support and manage supplier-related projects and activities.
Education & Experience
- Bachelor’s or Master’s degree in Mechanical Engineering, Mechatronics, Electrical Engineering, or Physics (or equivalent experience).
- 8+ years of hands-on product design/manufacturing experience (BS), or 6+ years with a Master’s degree.
- Expertise in mechanical assembly design, casting, machining, and sheet-metal component design.
- Strong background in project management and vendor management.
- Proficiency in value engineering, should-cost modeling, process development, and DFA/DFM/DFx practices.
- Experience with medical device regulatory standards: FDA, NSF, CSA, UL, ISO 13485.
- Skilled in CAD software like SolidWorks, Pro/E, or similar tools.
Knowledge, Skills, & Abilities
- Ability to create and analyze should-cost models for sourced components.
- Independent work ethic, even under ambiguity in global settings.
- Strong technical writing skills for formal documentation and reporting.
Benefits
- Competitive Compensation Package: Includes salary, SZÉP-card Cafeteria, annual bonus, flexible working options, and pension fund contributions after six months.
- Customizable Benefits: Choose from Medicover package, All You Can Move card, or Health Fund support.
- Career Development: Access to continuous learning, technical training, and free language courses after three months.
- Modern Office: Ergonomic workspaces, standing desks, 10 minutes from the city center, with free parking.
- Inclusive Culture: Work in a collaborative, multilingual team supported by advanced technologies.
- Team Events & Community: Enjoy team-building activities, CSR initiatives, and after-work events celebrating diversity.
← Go back to the jobs listSenior Analyst, Digital Strategy and Deployment
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Join Thermo Fisher Scientific Inc. as a Senior Analyst in Digital Strategy and Deployment and contribute to shaping our global digital transformation. This role is a key opportunity to deliver impactful changes within a forward-thinking shared services environment, working closely with GBS functions and IT to support the execution of our global digital roadmap.
Key Responsibilities
- Collaborate with GBS functions and IT to develop and implement digital transformation strategies.
- Translate strategic roadmaps into executable project plans aligned with business goals.
- Evaluate and deploy digital solutions that improve efficiency and service delivery.
- Work in agile teams to drive transformation initiatives across global shared services.
- Support adoption and rollout of innovative digital tools, ensuring user readiness and engagement.
- Build strong partnerships with Finance and Customer Operations teams to co-develop effective solutions.
- Translate technical terminology into business-friendly language for diverse stakeholders.
Required Skills & Experience
- Proven experience in digital transformation, business analysis, or process optimization in a matrixed/global setting.
- Working knowledge of automation tools such as ERP systems, RPA, and AI technologies.
- Demonstrated teamwork, collaboration, and a growth mindset.
- Excellent communication skills across departments and regions.
- Experience in supporting end-to-end digital project lifecycles.
- Strong analytical, problem-solving, and outcome-driven mindset.
- Comfortable working in agile, shared services, or cross-functional environments.
- Ability to align project activities with KPIs and strategic business targets.
Preferred Qualifications
- Previous experience in shared services or global operational functions.
- Bachelor’s degree in Finance, Computer Science, IT, Business Intelligence, or a related area.
- Understanding of finance and customer operations workflows.
- Proactive approach with strong stakeholder engagement skills.
- Dedication to continuous learning and digital innovation.
← Go back to the jobs listSenior Order Support Specialist (French)
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Based at the Shared Service Center in Budapest, the Senior Order Support Specialist provides outstanding customer service throughout the order lifecycle. This includes handling administration, order management, quotations, and master data management. The role ensures a seamless experience for both internal and external customers across various functions.
Key Responsibilities
- Provide excellent customer service in administration, order management, quotations, and master data.
- Manage complex customer requirements, escalate issues, and follow up on requests across departments.
- Utilize Customer Relationship Management (CRM) systems proficiently.
- Adhere to internal policies, operational procedures, and training standards.
- Meet daily, weekly, and monthly performance metrics and contribute to efficiency improvements.
- Participate in cross-team support during seasonal demand, including assignments in other teams.
- Maintain data accuracy using relevant systems and reports.
- Support training materials development and onboarding of new team members.
- Assess customer needs and direct to appropriate partner functions where necessary.
Skills & Qualifications
- High integrity, attention to detail, and compliance focus.
- Strong problem-solving and multitasking abilities under tight deadlines.
- Excellent written and verbal communication skills.
- Organized, proactive, and team-oriented with a can-do attitude.
- Capable of handling ambiguity and working independently.
- Competent in Microsoft Office applications.
- Fluency in English and French is required.
Experience
- Minimum 2–3 years in customer service, preferably in a shared services or multinational environment.
- Experience with ERP systems is preferred but not essential.
Education
- High school diploma or equivalent required. Bachelor’s degree preferred but not mandatory.
What We Offer
- Competitive Compensation Package: Includes salary, SZÉP-card Cafeteria benefits, performance-based annual bonus, flexible working arrangements, and pension contributions after six months.
- Flexible Health & Well-being Benefits: Customize your benefits with Medicover, All You Can Move card, and Health Fund options.
- Career Growth & Professional Development: Access to skill training, continuous learning, and free language courses after three months.
- Modern & Convenient Work Environment: Ergonomic office 10 minutes from the city center, with free parking.
- Inclusive, Multilingual Culture: Collaborative workplace with diverse teams and innovative tools.
- Engaging Community & Events: Social initiatives, company events, and community involvement opportunities.
Working Conditions
- Regular use of computer and repetitive typing are required.
- Other physical demands are consistent with a typical office environment.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listSenior Order Support Specialist (Dutch)
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Based at our new Shared Service Center in Budapest, the Senior Order Support Specialist is responsible for delivering outstanding customer service across all phases of the customer lifecycle. This includes handling administration, order management, quotations, and master data, ensuring accurate and timely support to both internal and external stakeholders.
Key Responsibilities
- Deliver exceptional customer support across order management, administration, quotations, and master data handling.
- Manage complex customer requirements and escalations by collaborating with internal departments such as sales, distribution, and finance.
- Gain proficiency in CRM systems and adhere to all company and departmental guidelines and regulations.
- Meet performance targets (KPIs) and engage in continuous improvement initiatives.
- Participate in business-driven assignments or cross-functional projects as required.
- Ensure high levels of data quality using relevant computer systems and reports.
- Support new team member onboarding and training material development.
- Interpret individual customer requirements and coordinate with the appropriate partner functions.
- Participate in cross-training and support across customer service teams during seasonal demand.
Skills
- High integrity, attention to detail, and compliance focus.
- Effective problem-solving and multitasking capabilities under pressure.
- Excellent verbal and written communication skills.
- Strong organizational abilities and ability to prioritize tasks.
- Proactive, solution-oriented mindset with a “can-do” attitude.
- Ability to work independently, take ownership, and manage ambiguity.
- Proficiency in Microsoft Office.
- Fluency in English and Dutch.
Experience
- Minimum of 2–3 years of customer service experience in an SSC, multinational, or office environment.
- ERP system experience is preferred but not required.
Education
- High school diploma or equivalent required. Bachelor’s degree preferred, but relevant experience will also be considered.
What We Offer
- Competitive Compensation Package: Salary, SZÉP-card Cafeteria benefits, performance-based bonus, flexible working, and pension contributions after six months.
- Flexible Health & Well-being Benefits: Choose from a Medicover package, All You Can Move card, and Health Fund for tailored support.
- Career Growth & Professional Development: Access training, learning opportunities, and free language courses after three months.
- Modern Work Environment: Ergonomic office setup just 10 minutes from downtown Budapest, with free parking.
- Inclusive Culture: Join a multilingual, collaborative team environment powered by advanced technology.
- Engaging Community & Events: Participate in company and social responsibility events and enjoy team activities after hours.
Working Conditions
- Regular computer usage with multiple screens and repetitive typing involved.
- Other demands are consistent with a typical office-based role.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listSenior Order Support Specialist (English)
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Based at our new Shared Service Center in Budapest, the Senior Order Support Specialist is responsible for delivering outstanding customer service throughout the customer lifecycle. This includes handling administration, order management, quotations, and master data tasks, all while ensuring accurate and prompt support to both internal and external stakeholders.
Key Responsibilities
- Deliver exceptional customer support across administration, order management, quotations, and master data functions.
- Handle complex customer requirements and manage escalations by coordinating with sales, distribution, and finance teams.
- Become proficient in Customer Relationship Management systems.
- Comply with internal policies, regulations, and training guidelines.
- Consistently meet key performance indicators and support efficiency initiatives.
- Contribute to cross-functional projects and special assignments.
- Ensure high levels of data quality and accuracy through the use of business systems and reporting tools.
- Support training and onboarding of new team members and develop training materials.
- Assess customer requirements and coordinate with relevant departments as needed.
- Support seasonal needs through cross-training and participation in other service teams.
Skills
- High integrity and attention to detail.
- Strong problem-solving and multitasking skills under pressure.
- Self-motivated, enthusiastic, and a team player with a positive attitude.
- Excellent communication and interpersonal skills.
- Well-organized with the ability to prioritize workload effectively.
- Demonstrated sound judgment and diplomacy with stakeholders.
- Ability to work independently and solve technical/system issues.
- Comfortable dealing with ambiguity and owning responsibilities.
- Proactive and solution-oriented mindset.
- Proficiency in Microsoft Office applications.
Experience
- 2–3 years of customer service experience in an SSC, multinational, or office environment required.
- ERP system experience is preferred but not mandatory.
Education
- High school diploma or equivalent required; Bachelor’s degree preferred but not essential with relevant experience.
What We Offer
- Competitive Compensation Package: Includes salary, SZÉP-card Cafeteria benefits, annual bonus, flexible working, and pension contributions after six months.
- Flexible Health & Well-being Benefits: Choose from a Medicover package, All You Can Move card, and Health Fund to match your needs.
- Career Growth & Development: Access to soft and hard skill training, learning opportunities, and free language courses after three months.
- Modern Work Environment: Ergonomic office with standing desks, located 10 minutes from downtown, with free parking.
- Inclusive Culture: Join a diverse, multilingual, and collaborative team supported by innovative technology.
- Community & Events: Participate in team and company events, CSR activities, and engaging after-hours programs.
Working Conditions
- Frequent use of computers and multiple displays with repetitive typing.
- Typical office environment physical demands.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listOrder Support Specialist SME (English, French or Dutch speaking)
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Based at our new Shared Service Center in Budapest, the Order Support Specialist SME delivers excellent customer support across the lifecycle, including order management, administration, quotations, and master data. This position also provides expert-level support and acts as a point of contact for complex tasks, management support, and project ownership.
Key Responsibilities
- Provide exceptional customer service across order management, administration, quotations, and master data areas.
- Handle escalations and complex customer needs by collaborating with cross-functional teams (sales, finance, distribution).
- Develop expertise in Customer Relationship Management systems.
- Adhere to company policies and departmental procedures.
- Consistently meet and exceed KPIs; lead continuous improvement efforts.
- Act as a single point of contact for technical activities or project tasks.
- Drive process improvement and ensure accurate use of business systems.
- Create and update training content, assist with onboarding new team members.
- Develop and maintain daily service reports to support performance monitoring.
- Support the management team by providing operational data and acting as deputy Team Leader when needed.
Skills
- High integrity and strong compliance orientation.
- Meticulous attention to detail and data accuracy.
- Leadership abilities, including meeting facilitation and ownership of tasks.
- Approachable, calm, and methodical demeanor.
- Excellent problem-solving and multitasking skills under pressure.
- Proactive, enthusiastic team player with a positive mindset.
- Strong communication and interpersonal skills.
- Highly organized and able to manage competing priorities effectively.
- Shows sound judgment and professionalism in internal and external interactions.
- Acts independently and resolves technical issues as needed.
- Demonstrates a can-do attitude and sees the bigger picture.
- Proficient in Microsoft Office suite.
Experience
- 3–5 years of customer service experience in an SSC, multinational, or office environment required.
- ERP system experience preferred.
Education
- High school diploma or equivalent required; Bachelor’s degree preferred but not mandatory with relevant experience.
What We Offer
- Competitive Compensation Package: Includes salary, SZÉP-card Cafeteria benefits, annual bonus, flexible working, and pension contributions after six months.
- Flexible Health & Well-being Benefits: Choose from a Medicover package, All You Can Move card, and Health Fund to match your needs.
- Career Growth & Development: Access to soft and hard skill training, learning opportunities, and free language courses after three months.
- Modern Work Environment: Ergonomic office with standing desks, located 10 minutes from downtown, with free parking.
- Inclusive Culture: Join a diverse, multilingual, and collaborative team supported by innovative technology.
- Community & Events: Participate in team and company events, CSR activities, and engaging after-hours programs.
Working Conditions
- Frequent use of computers and multiple displays with repetitive typing.
- Typical office environment physical demands.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listOrder Support Specialist SME (English, French or Dutch speaking)
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Based at our new Shared Service Center in Budapest, the Order Support Specialist SME delivers excellent customer support across the lifecycle, including order management, administration, quotations, and master data. This position also provides expert-level support and acts as a point of contact for complex tasks, management support, and project ownership.
Key Responsibilities
- Provide exceptional customer service across order management, administration, quotations, and master data areas.
- Handle escalations and complex customer needs by collaborating with cross-functional teams (sales, finance, distribution).
- Develop expertise in Customer Relationship Management systems.
- Adhere to company policies and departmental procedures.
- Consistently meet and exceed KPIs; lead continuous improvement efforts.
- Act as a single point of contact for technical activities or project tasks.
- Drive process improvement and ensure accurate use of business systems.
- Create and update training content, assist with onboarding new team members.
- Develop and maintain daily service reports to support performance monitoring.
- Support the management team by providing operational data and acting as deputy Team Leader when needed.
Skills
- High integrity and strong compliance orientation.
- Meticulous attention to detail and data accuracy.
- Leadership abilities, including meeting facilitation and ownership of tasks.
- Approachable, calm, and methodical demeanor.
- Excellent problem-solving and multitasking skills under pressure.
- Proactive, enthusiastic team player with a positive mindset.
- Strong communication and interpersonal skills.
- Highly organized and able to manage competing priorities effectively.
- Shows sound judgment and professionalism in internal and external interactions.
- Acts independently and resolves technical issues as needed.
- Demonstrates a can-do attitude and sees the bigger picture.
- Proficient in Microsoft Office suite.
Experience
- 3–5 years of customer service experience in an SSC, multinational, or office environment required.
- ERP system experience preferred.
Education
- High school diploma or equivalent required; Bachelor’s degree preferred but not mandatory with relevant experience.
What We Offer
- Competitive Compensation Package: Includes salary, SZÉP-card Cafeteria benefits, annual bonus, flexible working, and pension contributions after six months.
- Flexible Health & Well-being Benefits: Choose from a Medicover package, All You Can Move card, and Health Fund to match your needs.
- Career Growth & Development: Access to soft and hard skill training, learning opportunities, and free language courses after three months.
- Modern Work Environment: Ergonomic office with standing desks, located 10 minutes from downtown, with free parking.
- Inclusive Culture: Join a diverse, multilingual, and collaborative team supported by innovative technology.
- Community & Events: Participate in team and company events, CSR activities, and engaging after-hours programs.
Working Conditions
- Frequent use of computers and multiple displays with repetitive typing.
- Typical office environment physical demands.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listCustomer Care Team Leader
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
We are seeking a highly motivated Customer Care Team Leader to join our new Shared Service Center in Budapest. This leadership role is ideal for someone with customer service management experience who can drive performance, coach a team, and enhance customer satisfaction in a fast-paced, commercial environment. This role offers excellent growth potential and influence across cross-functional teams.
Key Responsibilities
- Lead a customer service team focused on order management, administration, quotations, and master data.
- Ensure successful daily operations and performance of the team.
- Handle escalations and complex customer issues through collaboration with partner functions.
- Communicate effectively with departments including Finance, Logistics, Sales, Legal, Marketing, and Technical Service.
- Meet or exceed Key Performance Metrics and drive customer satisfaction scores.
- Support Sales with customer experience guidance and resolution strategies.
- Participate in and lead local or corporate projects to improve service and process efficiency.
- Identify and implement system and process improvements.
- Provide training and guidance on system usage and capabilities.
- Oversee customer data management in ERP systems.
- Lead cross-training and support activities to balance seasonal workloads.
- Improve team engagement, stability, and retention through 1:1s, mentoring, and development efforts.
Skills
- Proficiency in Dutch is a plus but not mandatory.
- Strong people management and team development abilities.
- Proven experience with efficiency and productivity initiatives.
- Excellent written and verbal communication skills.
- Strong attention to detail and customer focus.
- Proficient in Microsoft Outlook, PowerPoint, and Excel.
- Well-organized, proactive, and collaborative team player.
- Capable of handling confidential information responsibly.
- Excellent analytical thinking and presentation skills.
- Flexible, enthusiastic, and task-oriented attitude.
Experience
- Minimum 2 years of leadership experience in customer service, preferably in a shared services environment.
- ERP systems experience required.
Education
- Bachelor’s degree from an accredited institution or equivalent work experience.
What We Offer
- Competitive Compensation Package: Includes competitive salary, SZÉP-card Cafeteria benefits, annual bonus, flexible work options, and pension contributions after six months.
- Flexible Health & Well-being Benefits: Choose from Medicover, All You Can Move, and Health Fund to suit your needs.
- Career Growth & Development: Access training programs, continuous learning, and free language courses after three months.
- Modern Work Environment: Ergonomic office with standing desks, located 10 minutes from the city center, plus free parking.
- Inclusive, Multilingual Culture: Join a vibrant and collaborative workplace with diverse colleagues and modern tech support.
- Community & Events: Take part in team and company events, CSR projects, and engaging social activities.
Working Conditions
- Regular computer use with repetitive typing and multiple screens.
- Typical office-related physical demands.
We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listSenior Manager, Operations Finance
Schedule: Standard Office Hours (40/wk)
Environment: Office
Job Summary
We are seeking a highly collaborative and strategic Senior Manager, Operations Finance to provide global financial leadership within our Chromatography and Mass Spectrometry Division (CMD). This role focuses on productivity and gross margin improvement, OCOGS Controlling, reporting, and analytics. As a key business partner to Operations, BU, and cross-functional teams, you will leverage data-driven insights to guide decision-making and enhance business performance across global initiatives.
Key Responsibilities
- Act as a strategic advisor to Operations on finance initiatives driving productivity and gross margin improvements, including Manufacturing Footprint and Sourcing programs.
- Represent finance in cross-functional initiatives, such as the Manufacturing Footprint Initiative Core Team, managing business cases and progress tracking.
- Lead and establish Commercial entity OCOGS Controlling functions globally.
- Oversee key financial processes: Annual Operating Plan (AOP), long-range planning (STRAP), month/quarter-end close, and management reporting for Productivity and OCOGS.
- Analyze business and financial performance versus key metrics, including Productivity Scorecard and BU Productivity reviews.
- Identify, communicate, and lead risk and opportunity reviews to support business decisions.
- Ensure accounting controllership and compliance (US GAAP, SOX) are embedded into decisions and financial operations.
Skills & Qualifications
- Undergraduate degree in Finance, Accounting, or related field (MBA preferred but not required).
- Minimum 8 years of finance experience, including Manufacturing and Supply Chain Finance.
- Demonstrated leadership, communication, and cross-functional business partnership abilities.
- Proven success delivering impactful results beyond the finance function.
- Ability to drive initiatives in a matrixed global structure.
- Analytical, critical thinking, and problem-solving strengths.
- Strong communication skills with all levels of management.
- Alignment with Thermo Fisher’s 4i values: Integrity, Intensity, Innovation, and Involvement.
- Strategic mindset with ability to operationalize big-picture goals.
- Strong systems knowledge including SAP, Hyperion, and Power BI.
- Willingness to travel internationally up to 10%.
What We Offer
- Competitive Compensation: Salary with annual incentive bonus plan.
- Professional Growth: Career development within a global, innovative organization.
- Company Culture: A values-based workplace fostering leadership, collaboration, and innovation.
Thermo Fisher Scientific is an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listGerman Speaking Customer Service Representative
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
We are seeking a dedicated and detail-oriented German Speaking Customer Service Representative to join our team in Budapest. This role is perfect for individuals who are passionate about delivering high-quality service and eager to grow within a dynamic and multicultural organization. Both experienced professionals and fresh graduates are welcome to apply.
Key Responsibilities
- Collaborate with internal teams including Sales, Commercial, Distribution, and Finance to resolve customer inquiries promptly.
- Manage customer interactions effectively using CRM systems.
- Ensure compliance with company policies and training guidelines.
- Achieve and exceed KPIs related to service delivery and process efficiency.
- Contribute to team performance through active participation in improvement initiatives.
- Support business goals through individual assignments and projects.
- Maintain data accuracy and operational detail across required systems.
- Direct customer needs to appropriate departments for swift resolution and quality service.
Skills
- High integrity, building trust with customers and colleagues.
- Excellent attention to detail and accuracy in all tasks.
- Strong problem-solving ability and capacity to multitask under pressure.
- Positive attitude with good collaboration and interpersonal skills.
- Effective verbal and written communication skills in both German and English.
- Ability to prioritize work effectively and make sound customer-centric decisions.
- Proactive approach to handling system issues and daily tasks.
- Proficiency in Microsoft Office tools.
Experience
- Previous customer service experience is preferred (especially in SSC or multinational settings), but not required.
- ERP system experience is advantageous; training is provided.
Education
- High school diploma or government body equivalent required. Relevant experience will also be considered.
What We Offer
- Competitive Compensation Package: Includes salary, SZÉP-card cafeteria benefits, performance bonus, flexible work, and pension fund contributions after six months.
- Health & Well-being Support: Medicover health plan, life and critical illness insurance, dental discounts, massage chairs, and All You Can Move sport pass.
- Career Growth: Professional development, training programs, and free language courses after three months.
- Modern Office: Ergonomic setup, standing desks, and free parking close to the city center.
- Inclusive Culture: Multilingual team with a collaborative, tech-supported environment.
- Engaging Community: Company events, CSR initiatives, and social activities celebrating diversity and success.
Thermo Fisher Scientific is an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listAnalyst Programmer
Schedule: Standard (Mon-Fri)
Environment: Office
Job Summary
Join Thermo Fisher Scientific as an Analyst Programmer (IBM iSeries) and become part of a curious, collaborative team that fuels scientific advancement. With over $40 billion in revenue and industry-leading investment in R&D, we provide the tools and opportunities to make impactful contributions to global scientific progress. As part of the team supporting the Fisher Scientific channel—offering over 2 million products for scientific research, healthcare, and education—you will develop software solutions to enhance business operations.
Key Responsibilities
- Support current business applications across ERP platforms (IBS Enterprise ERP, EDI, WMS, Integrations).
- Develop and maintain software documentation, including code comments, operational instructions, and system integrations.
- Evaluate system capabilities and workflows to determine feasibility of requested changes or new features.
- Study existing systems to identify inefficiencies and propose improved workflows or system enhancements.
- Implement and refine business processes, considering system constraints and desired outcomes.
- Maintain and upgrade systems, correcting errors in line with IT software development procedures.
Education
- Bachelor’s degree in Computer Science or a related field, or equivalent experience.
Experience
- Experience in Java, Python, and SQL for analysis and programming.
- Familiarity with RPG or RXS for IBM iSeries is a plus.
- Working knowledge of relational databases in support of software development.
Knowledge, Skills, Abilities
- Strong analytical and problem-solving skills for software design and testing.
- Understanding of Generative AI and modern AI tools.
- Affinity with Transform is an advantage.
- Effective communication and collaboration across organizational levels.
- Excellent written and spoken English.
What We Offer
- Competitive Compensation Package: Includes salary, SZÉP-card cafeteria benefits, annual performance bonus, flexible working, and pension contributions after six months.
- Health & Well-being Support: Medicover insurance, life and accident coverage, All You Can Move sport pass, and ergonomic office spaces.
- Professional Development: Training programs, continuous learning, and language courses starting after three months of employment.
- Modern Office Environment: Ergonomic workstations with standing desks, located near the city center with free parking.
- Inclusive Culture: Multilingual team and innovative tools promoting collaboration and engagement.
- Community & Events: Social responsibility initiatives, company celebrations, and team-building events.
Thermo Fisher Scientific is proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.
← Go back to the jobs listManager, Project Management
Schedule: Standard (Mon-Fri)
Environment: Office
Position Overview
Join Thermo Fisher Scientific as a Manager, Project Management within our company-wide program office. In this key role, you will lead planning and execution of critical transition, migration, process improvement, automation, and system implementation projects. You will manage a portfolio of projects ensuring their successful delivery, collaborating across various stakeholders and teams.
Major Areas of Responsibility
- Collaborate with cross-functional workstreams to manage interdependencies, governance, and program communications.
- Develop Service Delivery Models and translate customer requirements into project goals, including risk and readiness assessments.
- Ensure successful program delivery by coordinating efforts across teams and business units.
- Regularly review project plans and results to ensure quality and readiness.
- Apply appropriate methodologies to deliver results on time and within budget.
- Address customer and partner concerns proactively, owning issue resolution and risk mitigation strategies.
- Maintain clear communication through reports, Steering Committee leadership, and status updates.
- Build and lead a skilled and motivated project team.
- Lead complex projects and initiatives including business transformation, automations, system implementations, and transitions.
- Manage a project portfolio, tracking progress and financial impact, serving as the key point of contact.
- Foster a culture of excellence aligned with Thermo Fisher's values.
Required Education & Experience
- Bachelor’s degree, preferably in business or related field.
- Project Management certification (PMP, Prince2, Agile) highly preferred.
- 5+ years managing complex global programs and projects.
- Experience in Finance operations (OTC, PTP, RTR, FA, Inventory) or Customer Service is a plus.
- Experience in Global Business Services (GBS) is highly desirable.
- Agile project management experience is an advantage.
- Proficient in English, both written and verbal.
Knowledge, Skills & Abilities
- Strong stakeholder management and communication skills.
- Robust project management capabilities with exceptional attention to detail.
- Ability to work independently and collaboratively within teams.
- Excellent presentation and verbal communication skills at all organizational levels.
- Active listening and critical thinking skills.
- Proven leadership and people management skills supporting team development and succession planning.
- Ability to manage change, risks, and competing priorities efficiently.
- Experience leading sophisticated and complex projects successfully.
- Skilled in workshop facilitation and clear communication of complex topics.
- Strong interpersonal, negotiation, and problem-solving skills.
What We Offer
- Competitive Compensation Package: Salary, SZÉP-card cafeteria benefits, performance bonuses, flexible work, and pension contributions after six months.
- Health & Well-being Support: Comprehensive insurance, wellness programs, sports pass, ergonomic office environment.
- Professional Development: Training, continuous learning, and language courses after three months.
- Modern Office: Ergonomic workstations near the city center with free parking.
- Inclusive Culture: Multilingual, innovative, and collaborative workplace.
- Community & Events: Social responsibility initiatives and team-building activities.
Thermo Fisher Scientific is an Affirmative Action / Equal Opportunity Employer committed to diversity and inclusion.
← Go back to the jobs listSr. Manufacturing Engineer - NPI
Schedule: Standard (Mon-Fri)
Environment: Office / Hybrid – Germering/Brno/Eindhoven/Bremen/Budapest
How will you make an impact?
The Sr. NPI Manufacturing Engineer is a key member of the NPI Technical Sourcing Engineering (TSE) team responsible for aligning sourcing strategies with product development and engineering goals. This role drives engineering support on new product lines through risk mitigation, cost savings, product scale-up, quality issue resolution, supplier development, and supplier consolidation.
What will you do?
- Collaborate with cross-functional teams including R&D, Manufacturing, and Procurement to align technical requirements with supplier capabilities.
- Champion Design for Excellence (DfX) & Value Engineering (VE) principles focusing on cost, quality, manufacturability, and sustainability.
- Build strong relationships with Engineering, Technology, R&D communities, category teams, manufacturing sites, and management.
- Coordinate development of Should Cost models for new products.
- Work with Procurement to negotiate supplier agreements that meet cost and technical goals.
- Collaborate with category management and COE offshore teams to ensure sourcing decisions align with program plans efficiently.
- Travel globally up to 20% of the time.
How will you get here?
Education
- Bachelor's or Master’s degree in Mechanical, Mechatronics, Electrical Engineering or related field.
Experience
- BS with 8+ years or MS with 6+ years experience in hands-on R&D, manufacturing, product design, and cost engineering.
- Strong project management skills.
- Expertise in Design for Manufacturing (DfM), Design for Cost (DFC), and other DfX principles.
- Advanced knowledge of SolidWorks, Pro/E, or equivalent CAD software.
- Advanced proficiency in Microsoft Office, especially Excel and presentation tools.
- Strong understanding of new product introduction processes.
- Medical device industry experience preferred.
Soft Skills & Abilities
- Excellent communication and presentation skills.
- Strong analytical and critical thinking abilities.
- Proactive and excellent problem-solving skills.
- Ability to prioritize and deliver results in a fast-paced environment.
← Go back to the jobs listCredit and Collections Representative II - Italian Speaker
Schedule: Standard (Mon-Fri)
Environment: Office
Responsibilities:
- Perform checks and evaluate credit limits on new and existing customer accounts within the designated portfolio in line with company policy.
- Carry out necessary procedures to place assigned accounts on hold and monitor them to ensure timely release of orders upon receipt of payment or appropriate evidence.
- Liaise with other departments and communicate credit hold or block decisions to relevant parties.
- Update core systems manually to accurately reflect credit limits, hold status, etc.
- Proactively contact customers, mainly by telephone, to ensure invoice processing and timely payments.
- Plan and prioritize customer calls regularly to maximize collections on the largest open invoices.
- Review customer accounts regularly and make recommendations to the Team Leader to resolve complex accounts.
- Engage with Sales, Customer Services, and Team Leader to resolve problem accounts and determine when to place accounts on hold.
- Log, review, and monitor customer complaints by collaborating with relevant functions for prompt resolution.
- Allocate credits in consultation with Cash Allocation team, Customer Services, and customers.
- Consistently meet assigned targets and fulfil Service Level Agreements (SLAs).
- Ensure collection software is updated regarding actions taken, follow-ups needed, dispute reporting, and recent customer contact details.
Skills & Qualifications Required:
- Effective and confident communication skills to interact with various levels of internal and external customers and lead successful negotiations.
- Proven attention to detail and accuracy.
- Proficiency in collaborating effectively with diverse teams to achieve common goals.
- Comfortable in a fast-paced environment.
- Strong organizational and time management skills for prioritizing and timely task completion.
- Fluent in English and Italian.
- University or College degree; degree in accounting or finance is an advantage.
- Proficiency in Microsoft Office (Outlook, Excel, etc.).
- Relevant software application proficiency is a plus (e.g., Oracle E1, SAP, CForia).
- General credit control account administration experience is advantageous.
- Previous experience in troubleshooting and resolving transactional issues and effective interaction with colleagues and customers is required.
← Go back to the jobs listSr Credit & Collections Representative - French Speaker
Schedule: Standard (Mon-Fri)
Environment: Office
Position Summary:
Responsible for the collection of debt on allocated portfolio of customers, for the calculation, approval and maintenance of credit limits for new and/or existing customer accounts. Performs regular order hold review and decision making regarding order release. General credit control account administration.
This role suits candidates with excellent rapport building ability, strong verbal and written communication skills, and passion to achieve Key Performance Indicators.
Key Responsibilities:
- Perform and evaluate credit checks on new customer accounts according to company policy.
- Check and maintain credit limits for all accounts within designated countries in line with company policy and SOX requirements.
- Proactively contact customers, primarily by telephone, regarding payments to ensure invoice processing and timely payments; plan and prioritize customer calls to improve collections on largest invoices.
- Ensure collection software is updated regarding actions taken, follow-ups needed, query reporting, and recent customer contacts.
- Update ERPs manually – credit limits, placing accounts on hold, etc.
- Work with Sales, Customer Care, and Team Leader to address problem accounts and decide on account holds.
- Carry out hold activities on allocated accounts; monitor held accounts to ensure order release upon payment or evidence; coordinate and communicate credit hold decisions.
- Allocate credits regularly in consultation with Cash Allocation team, Customer Services, and customers.
- Log, review, and monitor customer complaints by liaising with relevant functions to ensure prompt resolution.
- Assist with company’s e-invoicing process if relevant.
- Train and mentor new employees in the Invoice-to-Cash (ItC) Department.
- Ensure all tasks comply with company policies, internal controls, and Sarbanes-Oxley requirements.
- Perform additional responsibilities as assigned by Team Leader.
Skills Required:
- Good interpersonal skills, judgement, tact, and diplomacy to troubleshoot problems and present status.
- Ability to work independently to resolve complex issues and perform first-level escalations.
- Accuracy and attention to detail in all functions.
- Willingness to train and mentor newcomers.
- Proven Thermo Fisher Scientific expertise in credit & collections.
- Detailed understanding of relevant accounting systems, policies, and procedures.
- Strong system knowledge to perform role efficiently.
- Demonstrated comprehension of PPI methodology and basic principles of operational progress.
← Go back to the jobs listPolish Speaking Customer Service Representative
Schedule: Standard (Mon-Fri)
Environment: Office
Position Summary:
Based at the new Shared Service Center in Budapest, the Customer Service team supports clients throughout the lifecycle including administrative, quotation, and order fulfilment phases. Customer Service Representatives provide outstanding, prompt, and accurate responses to internal and external customer requests.
Key Responsibilities:
- Work on assignments and projects as part of a team.
- Become knowledgeable about the Customer Service functions of the ERP system.
- Maintain customer data accurately.
- Assess individual customer requirements and direct activities to appropriate departments.
- Maintain daily customer service reports.
- Handle all fax, written, and web orders within division guidelines; relay pricing and availability information as needed.
- Respond to customer enquiries by telephone.
- Efficiently and expertly handle customer complaints and tenders per service level agreements.
- Enforce SOPs, SLAs, and departmental training guidelines.
- Perform other related duties as assigned.
Skills:
- Proficient Microsoft Office user.
- Strong written and verbal communication skills.
- Clear and effective phone communication skills.
- Ability to identify and solve problems and multitask under deadlines.
- Self-motivation, passion, positive demeanor, and teamwork spirit.
- Attention to detail and accuracy in the workplace.
- Good interpersonal skills and ability to prioritize effectively.
- Judgment, tact, and subtlety in dealing with internal and external customers.
- Ability to work independently on routine tasks and system issues.
- Polish language proficiency is mandatory.
Experience:
- Relevant customer service experience required, preferably in a call center or office environment.
- Experience with Oracle or SAP preferred but not essential.
Education:
- High school graduate or Government Body award required.
- Bachelor’s degree preferred but not mandatory; candidates with relevant experience and knowledge will be considered.
What We Offer:
- Competitive Compensation Package: Competitive salary, Cafeteria benefits (SZÉP-card allowance), and annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months.
- Comprehensive Health & Well-being Support: Medicover health insurance, health screenings, life, accident, and critical illness insurance, discounted dental care, discounted All You Can Move Sport Pass, and office massage chairs.
- Career Growth & Professional Development: Soft and hard skill training, continuous learning opportunities, and complimentary language courses after three months.
- Modern & Convenient Work Environment: Modern office with standing desks and ergonomic chairs, 10 minutes from city center, with complimentary parking.
- Inclusive, Multilingual Culture: Multilingual work environment with native colleagues and innovative technology support.
- Engaging Community & Events: Team and company events, social responsibility initiatives, and after-hours activities celebrating diversity.
← Go back to the jobs listSenior Manager, Advanced Contract Manufacturing Engineering
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Position Summary
Join Thermo Fisher Scientific Inc. and make a significant impact in our mission to drive cost-out strategies in Budapest! You will lead the charge in implementing sophisticated engineering solutions, ensuring flawless supply chain operations, and contributing to world-class cost reductions. This is an outstanding opportunity to apply your expertise in engineering and operations to successfully implement cost-saving initiatives and collaborate with adventurous teams across the globe.
Key Responsibilities
- Implement the Engagement Framework: Own the deployment and implementation of the scalable engagement framework, with a focus on driving cost and quality improvement initiatives.
- Facilitate improvement workshops at Contract Manufacturer sites with Thermo Fisher teams and CM resources.
- Use the established decision-making process to evaluate cost-saving opportunities and contribute to supervising and reporting critical metrics for engagement success.
- Complete Cost Reduction Initiatives: Implement specific value and cost-out initiatives to contribute to the overall cost reduction target, directly impacting the future success and profitability of the company.
- Lead existing value engineering idea backlog to progress design control, make/buy decisions, and footprint/value chain opportunities for CMs.
- Lead Savings Pipeline: Develop and own the engineering and value creation savings pipeline, supervising progress and reporting outcomes.
- Support Communication: Provide updates on progress, challenges, and successes related to execution to ensure alignment with collaborators to ensure collaborative success.
- Present key wins, savings achieved, and areas for improvement to collaborators.
- Supervise Framework Efficiency: Monitor the Contract Manufacturer engagement framework performance, collect feedback, and suggest improvements.
- Participate in and co-lead quarterly reviews to assess performance, and identify lessons learned.
- Drive Tactical Implementation: Collaborate with Procurement, R&D, and product teams to implement strategic changes.
- Collaborate with Finance: Work with Finance to provide data for supervising cost savings and assessing the feasibility and value of proposed engineering-led initiatives.
- Monitor Key Indicators: Supervise and report on established key indicators, including achieved savings, project timelines, and return on investment realization.
- Ensure the framework is robustly embedded within the operations of external partners.
- Develop and deliver training to ensure consistent framework execution and share standard methodologies for cost reduction.
Qualifications
- 8-10+ years in contract manufacturing, supply chain, engineering, or operations strategy roles, with a strong focus on execution, cost reduction, and value engineering.
- Bachelor's degree in Engineering, or a related field required; Master's degree or MBA or equivalent experience is a plus.
- Strong experience managing engagements with external partners in sophisticated environments.
- Strong experience in analyzing costs, providing financial modeling support, and tracking value.
- Proven track record to deploy frameworks within particular business units or supplier engagements.
- Shown ability to lead projects and influence multi-functional teams successfully, potentially leading small project teams or individual contributors.
- Excellent collaborator management and interpersonal skills.
- Experienced in risk management identification and continuous improvement process execution.
- Proficiency in building positive relationships with external and internal teams.
- Analytical Thinking: Ability to analyze data and implement actionable strategies for engagements.
- Leadership: Strong project leadership skills with experience leading diverse project teams and driving alignment.
- Capability to translate strategic goals into tactical, executable plans with measurable outcomes.
- Expertise in identifying operational inefficiencies at CMs and developing practical solutions.
- Ability to work in a fast-paced environment, lead ambiguity, and respond effectively to changing business needs.
← Go back to the jobs listPTP Manager (Solutions and Controls)
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Position Overview:
The PTP Manager (Solutions & Controls) role at Thermo Fisher Scientific Inc. presents an outstanding opportunity to join a world-class team in Budapest. You will have a key role in ensuring our financial operations run seamlessly, fostering both compliance and innovation within our ambitious organization. This role will give you the chance to use your proven expertise to develop and implement robust systems and processes that are crucial for our continued success while sustaining performance and lead the people agenda.
Major Areas of Responsibility:
- Coordinate the operational performance of the Accounts Payable department, providing strategic direction and leadership.
- Ensure strict compliance with departmental and company policies.
- Perform essential administrative tasks related to personnel management.
- Support and guide employees through development and career path discussions.
- Conduct regular meetings with supervisors and team leaders to evaluate metrics, analyze month-end results, and address staff-related issues.
- Supervise all activities related to month-end close, ensuring timely and accurate delivery.
- Find opportunities for continuous process improvement and suggest innovative solutions to improve efficiency and profitability.
- Ensure the functionality of Thermo Fisher Scientific's financial systems with adequate internal controls.
- Provide support during internal and external audits and in SOX compliance initiatives, maintaining stringent control over operational procedures.
- Determine resource requirements and support hiring processes to ensure efficient personnel levels.
- Optimize the use of available tools and technology to improve processes.
- Maintain effective communication with internal and external clients through various channels.
- Implement standardized operations methods to ensure tasks are accomplished with precision and success.
- Contribute to strategies promoting the continuous improvement of the Shared Service Center.
- Provide daily interaction, training, direction, and oversight of staff activities to ensure coordination, accuracy, and timely delivery of work outputs.
Required Education/Experience/Skills:
- Bachelor's degree in Finance or a proven track record in similar positions within a Shared Services environment, with over 8 years of experience.
- Profound knowledge of Accounts Payable and Requisitions to Purchase Order processes.
- Experience in Data Analysis and Reporting, with a focus on improving execution methodologies.
- Demonstrated experience in team performance measurement.
- Proficiency in English: B2+ level.
- Desirable: Basic knowledge of AP Terminology in languages such as German, Swedish, Spanish, Italian, Portuguese, Dutch, or French.
- Proficiency in MS Office, particularly Word, PowerPoint, Outlook, and advanced Excel.
- Experience with Coupa and ERPs like Oracle, SAP, JD Edwards, and Mainframe.
- Familiarity with US GAAP.
← Go back to the jobs list
Business Analyst
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Job Summary:
Thermo Fisher Scientific Inc. is seeking a highly skilled and motivated Business Analyst to join our Chromatography & Mass Spectrometry Division (CMD). As a member of this team, you will play a key role in supporting the Finance & Accounting business functions and associated systems. In addition, you will also have a chance to engage in initiatives involving our S4/HANA rollout, data & analytics initiatives, and integration to technologies supporting our shared services teams. This position provides an outstanding opportunity to work with the newest technologies and collaborate with outstanding professionals in a globally recognized organization.
Key Responsibilities
Collaborative Engagement
- Collaborate with individuals involved to collect and record business needs.
- Analyze and interpret business needs into functional and technical specifications.
- Conduct feasibility studies and risk assessments for proposed solutions.
- Document system requirements and system design artifacts including flow/sequence diagrams.
Continuous Improvement
- Design system solutions that meet business requirements and align with IT architecture standards.
- Develop detailed design documents, including data models, process flows, and system interfaces.
- Partner with business analysts and architects on technical design and coordinate development work with vendors as well as internal development teams.
Support and Maintenance
- Delivery and support of incident/break/fix and production support.
- Offer continuous support for deployed systems, including identifying problems and devising practical solutions.
- Develop and maintain system documentation, including user manuals and technical guides.
- Monitor system performance and conduct regular maintenance to ensure efficient operation.
Implementation and Rollout
- Lead efforts to detail requirements, build functional and technical designs, and document validation and test cases.
- Coordinate with project managers, business analysts, and technical teams to ensure successful deployment of the template.
- Deliver mentorship and support during the testing, training, and implementation phases.
Qualifications:
- Bachelor’s degree required in Finance, Accounting, Information Technology, or a related field.
- Demonstrated ability in SAP FICO process and configuration with at least 4+ years working in a global template or similar role.
- Expertise to include General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), and Controlling (CO), including month end, quarter end, and year-end close activities.
- Facilitate interactions across multiple disciplines and demonstrate outstanding ability to efficiently collaborate with colleagues at all levels.
- Strong analytical and critical thinking skills.
- Ability to work in a fast-paced and innovative environment.
Preferred Skills
- Knowledge of integration points between SAP FICO and other SAP modules (e.g., MM, SD, PP).
- Experience in a multinational corporation with sophisticated financial processes.
Working Conditions:
- Ability to travel up to 25% international and domestic travel.
- Ability to work in an office environment with standard office equipment.
← Go back to the jobs list
Sr Procurement Manager – Fleet Category
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Job Description
The Sr Procurement Manager – Fleet Category, will drive the execution of sophisticated global category strategies vital to continuously improve the assigned categories of spend. Collaborates and leads a cross-functional team of sourcing, operations, technical, finance and other colleagues to prioritize sourcing initiatives, develops sourcing strategies and handles supplier relationships.
How will you make an impact?
The Sr Procurement Manager – Fleet will work as part of the Corporate Services Sourcing Team within Global Sourcing. The individual in this role will develop and implement global category plans for the strategic sourcing of corporate services with a focus in Fleet vehicles.
Scale of Responsibilities
- Responsible for strategy input and implementation for complex and strategic categories.
- Delivers key category performance indicators, including: savings, supplier rationalization, low-cost region sourcing, risk management, spend under agreement, joint innovation, supplier performance, etc.
- Develops multi-year global sourcing strategies focused on identifying suppliers that meet key business category management goals.
Technical Responsibilities
- Uses structured Category Management process to provide input into category strategies.
- Analyzes market intelligence to identify key trends, assesses impact and refines category plans to support business requirements.
- Competent in category and supplier segmentation to optimize focus on key suppliers.
- Engages and supports division/site procurement teams to qualify key suppliers & migrate spend from incumbent, poor performance suppliers.
- Analyzes category supplier performance data to find opportunities for supplier performance improvement and to establish continuous improvement goals.
- Leads supplier-based business reviews with selected suppliers to drive strategic priorities as well as handle key performance indicators.
- Drives supplier negotiations for global agreements aligned with category strategy.
Leadership Responsibilities
- Influences cross-functional colleagues (quality, technical, operations, finance, etc.) to ensure category strategies and activities are aligned with divisional business priorities.
- Works with external supply partners and leads cross-functional internal teams to advance key business drivers such as supply continuity, quality, cost and operational performance.
- Selectively may work to develop supplier strategic partnerships. Secures capacity with suppliers (e.g. tool/asset management).
- Collaborates with Procurement Enablement team to develop predictive analytics.
- Acts as a coach/mentor to colleagues on category strategy process.
Education, Experience and Abilities
- Bachelor’s degree (required) in Business or technical field or equivalent combination of experience and education. Master’s degree is helpful.
- Experience working in fleet management.
- Experience with implementing and managing multi-year category sourcing strategies for the Fleet Category.
- Minimum of 10 years procurement/sourcing experience in mid to large multinational companies, with strong category/business engagement experience.
- Experience working in highly regulated industries.
- Experience in a continuous improvement environment with a track record of achieving significant year-over-year results.
- Demonstrated consultative, collaborative and influencing style in performing sourcing activities.
- CPSM or equivalent is preferred.
- Experience in life sciences, medical device, or pharmaceutical industries is helpful.
Benefits
We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension, and a range of employee benefits!
Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
← Go back to the jobs list
Senior Manager, Advanced Contract Manufacturing Engineering
Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Position Summary
Join Thermo Fisher Scientific Inc. and make a significant impact in our mission to drive cost-out strategies in Budapest! You will lead the charge in implementing sophisticated engineering solutions, ensuring flawless supply chain operations, and contributing to world-class cost reductions. This is an outstanding opportunity to apply your expertise in engineering and operations to successfully implement cost-saving initiatives and collaborate with adventurous teams across the globe.
Key Responsibilities
- Implement the Engagement Framework: Own the deployment and implementation of the scalable engagement framework, focusing on cost and quality improvements.
- Facilitate improvement workshops at Contract Manufacturer sites with Thermo Fisher and CM teams.
- Use established decision-making processes to evaluate opportunities and report key success metrics.
- Cost Reduction Initiatives: Implement specific value and cost-out initiatives aligned with company goals.
- Manage the value engineering backlog to optimize design control, make/buy decisions, and supply chain strategy.
- Lead the Savings Pipeline: Develop and oversee a robust pipeline of engineering and value creation initiatives.
- Support Communication: Regularly update stakeholders on progress, challenges, and results.
- Present key achievements and identify areas for further improvement.
- Framework Efficiency: Monitor and refine the CM engagement framework based on feedback and results.
- Participate in and co-lead quarterly reviews, capturing lessons learned and best practices.
- Drive Implementation: Collaborate across Procurement, R&D, and product teams to execute strategic changes.
- Finance Collaboration: Partner with Finance to track cost savings and evaluate initiative value.
- Report on KPIs including savings, project timelines, and ROI realization.
- Ensure framework is fully integrated into partner operations and train teams on its execution.
Qualifications
- 8–10+ years of experience in contract manufacturing, supply chain, engineering, or operational strategy roles.
- Bachelor’s degree in Engineering (required); Master’s degree, MBA, or equivalent experience is a plus.
- Strong background managing external partner engagements in complex environments.
- Experience in cost analysis, financial modeling, and tracking value realization.
- Proven ability to lead cross-functional teams and manage frameworks across business units.
- Excellent stakeholder management and interpersonal communication skills.
- Experience with risk management and continuous improvement methodologies.
- Demonstrated analytical thinking and execution of data-driven strategies.
- Ability to translate strategic goals into tactical, measurable plans and drive results.
- Comfort operating in dynamic, fast-paced environments and adapting to evolving business needs.
Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Join a team of 100,000+ professionals who share values of Integrity, Intensity, Innovation, and Involvement.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status.
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